At Sneakersandbags, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

When you use our website, we may collect the following information:

  • Your name
  • Email address
  • Phone number, if provided
  • Billing address
  • Shipping address
  • Order details
  • Payment-related information
  • IP address
  • Device and browser information
  • Website activity, such as pages visited and products viewed

We only collect information that is necessary to process your order, improve our service, and provide a better shopping experience.

How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Respond to questions or requests
  • Improve our website and services
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send marketing emails, only if you have agreed to receive them

Payments

Payments on our website are processed securely through third-party payment providers.

Sneakersandbags does not store your full payment card details. Payment information is handled securely by the payment provider used at checkout.

Shipping and Delivery

To deliver your order, we may share necessary information with shipping carriers and fulfillment partners, such as your name, address, phone number, and order details.

This information is used only to complete the delivery of your order.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your cart
  • Keep you logged in
  • Analyze website traffic
  • Improve website performance
  • Personalize your shopping experience
  • Support advertising and retargeting campaigns

You can disable cookies in your browser settings, but some website features may not work properly.

Marketing

If you subscribe to our newsletter or agree to receive marketing messages, we may send you promotional emails, offers, and updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment processors
  • Shipping carriers
  • Fulfillment providers
  • Website hosting providers
  • Email marketing platforms
  • Analytics tools
  • Fraud prevention services
  • Legal or regulatory authorities, if required

These third parties only receive the information needed to provide their service.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your personal information only for as long as necessary to:

  • Process your orders
  • Provide customer support
  • Maintain business records
  • Comply with legal and tax obligations
  • Resolve disputes
  • Prevent fraud

When your data is no longer needed, we will delete it or anonymize it where possible.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain uses of your data
  • Request restriction of processing
  • Withdraw consent for marketing
  • Request a copy of your data

To make a request, contact us at contact@sneakersandbags.com.

European Union Customers

If you are located in the European Union, your personal data may be protected under applicable European data protection laws.

We process personal data only when we have a valid reason to do so, such as:

  • Processing your order
  • Providing customer support
  • Complying with legal obligations
  • Improving our website and services
  • Sending marketing communications with your consent

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

For any privacy-related questions or requests, please contact us:

Email: contact@sneakersandbags.com
Store: Sneakersandbags
Response time: Within 24 hours, Monday to Friday

Effective Date: 2026